Terms of service

 

Last Updated: December 2025
Website: www.royalpret.com
Brand: Royal Pret – Premium Ladies Suiting

Welcome to Royal Pret. By using our website, placing an order, or interacting with us in any way, you agree to the following Terms & Conditions. Please read them carefully before shopping.

1. General

These Terms & Conditions apply to all visitors, users, and customers of www.royalpret.com.
By accessing our website or purchasing from Royal Pret, you agree to comply with these terms.

Royal Pret reserves the right to update or modify these terms at any time without prior notice.

2. Products & Master Copy Disclaimer

Royal Pret sells:

• Premium quality stitched and unstitched ladies suits
• Master copies / replicas inspired by designer brands
• All products are sold under Royal Pret’s own branding

We do not claim originality, nor do we represent any affiliation with designer brands.
Colors may slightly vary due to lighting, device screens, and fabric texture.

3. Ordering Process

By placing an order, you confirm that:

• You are at least 18 years old
• The information provided is accurate
• You agree to receive calls/SMS/WhatsApp messages for order confirmation

We reserve the right to cancel any order due to:

• Stock unavailability
• Incorrect information
• Fraudulent activity
• Any reason deemed necessary by our management

4. Pricing & Payments

All prices listed on our website are in Pakistani Rupees (PKR).

Accepted Payment Methods

• Cash on Delivery (COD)
• Bank Transfer (where applicable)

Prices may change at any time without notice.
Orders confirmed before a price change will not be affected.

5. Shipping & Delivery

Orders are delivered through trusted courier partners such as PostEx, TCS, Leopards, Rider, etc.

Delivery Time

• Standard delivery: 3–7 working days
• Rural areas: additional days may apply

Courier Policies

• Courier companies may contact you directly before delivery
• Multiple delivery attempts may be made
• On COD orders, the courier may allow “Open Before Payment” only if available when you ask Royal Pret Team while confirming your order

Please note: Shipping delays may occur due to weather, strikes, or courier load.

6. Return, Exchange & Refund Policy

By shopping with Royal Pret, you acknowledge and agree to our policies:

6.1 Returns & Exchanges

• Returns are accepted within 7 days of receiving the parcel
• The item must be unused, unstitched, unwashed, and in original packaging
• Exchanges depend on stock availability

6.2 Refunds

• Refunds are issued only if the product is defective, damaged, or incorrect
• Refund method: Bank transfer/Easy Paisa/Jazz Cash
• COD shipping charges are non-refundable

6.3 Not Eligible for Return/Exchange

• Stitched items (if applicable)
• Items damaged due to misuse
• Products altered, washed, or used

Full return policy is provided separately on a dedicated page.

7. Order Cancellation

7.1 By Customer

You may cancel your order before it is shipped by contacting customer support.

7.2 By Royal Pret

We may cancel your order due to:

• Out of stock
• Pricing error
• Fake/fraudulent order
• Unreachable customer

Refunds (if applicable) will be processed accordingly.

8. Product Quality & Variation

• All fabric quality, prints, and colors are shown as accurately as possible
• Minor variations may occur due to lighting & digital screens
• Product descriptions, sizing, and details are provided to help you make informed decisions

We are not responsible for misunderstandings caused by not reading full product descriptions.

9. Intellectual Property Rights

All content found on Royal Pret, including:

• Text
• Images
• Designs
• Logos
• Graphics
• Website layout

…is the property of Royal Pret and may not be reproduced without written permission.

10. Marketing & Communication Consent

By interacting with Royal Pret, you agree to receive:

• SMS alerts
• WhatsApp updates
• Email notifications
• Promotional messages

You may opt out anytime by replying “STOP” to promotional messages.

11. Limitation of Liability

Royal Pret is not liable for:

• Delays caused by courier companies
• Misuse of products by customers
• Losses resulting from incorrect customer information
• Damages arising from website errors or interruptions

Your use of our website is at your own risk.

12. Third-Party Links

Our website may contain links to external sites.
Royal Pret is not responsible for their content, policies, or practices.

13. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.

14. Contact Information

For support or queries, contact:

📩 inforoyalpret@gmail.com
🌐 www.royalpret.com
📞 03093111015