Delivery Charges
A standard delivery fee of PKR 250 is included in prices.
This delivery fee is non-refundable, even in the case of a return or exchange.
Order Confirmation
All COD orders are confirmed through a WhatsApp message or phone call from our team.
Only confirmed orders will be dispatched.
Once confirmed, your order will be delivered within 3 to 5 working days under normal circumstances.
If an order remains unconfirmed for 7 days, it will be automatically cancelled.
Returns & Replacements
In case of a Return or Exchange, the customer must pay the delivery fee of PKR 250 or according to their package weight again for the replacement shipment and Refund.
Shipping charges are strictly non-refundable, except in the case of a defective or wrong item delivered.
General Conditions
Royal Pret reserves the right to cancel or block COD for customers with repeated refusals or incomplete information.
Policies may be updated from time to time without prior notice.