Privacy Policy

Last Updated: December 2025
Website: www.royalpret.com
Brand: Royal Pret – Premium Ladies Suiting

Royal Pret (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.royalpret.com, place an order, or interact with us on any platform.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following details when you place an order, create an account, or contact us:

• Full Name
• Phone Number
• Email Address
• Billing & Shipping Address
• Payment Method (COD/Bank Transfer — we do NOT store card details)
• Order History & Preferences

1.2 Non-Personal / Technical Information

We also collect:

• IP Address
• Device information (mobile, tablet, desktop)
• Browser type
• Pages viewed, time spent, and referring URLs
• Cookies and tracking data

This helps us improve website performance and customer experience.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Contact you for order confirmation, delivery, or support
• Improve website functionality and personalization
• Send promotional messages (SMS, WhatsApp, Email) if you opt in
• Prevent fraudulent transactions
• Provide customer service and post-purchase support

3. Sharing of Your Information

We do NOT sell or trade your personal information.

However, we may share limited information with:

3.1 Delivery Partners

To ensure your parcel reaches you safely (e.g., Leopards, TCS, Rider, etc.).

3.2 Payment Gateways

For secure transaction processing (without storing card or payment data).

3.3 Marketing & Analytics Tools

Such as:

• Meta (Facebook/Instagram) Pixel
• Google Analytics
• SMS/Email marketing services

These tools help us analyze performance and improve targeting. They may collect cookies or tracking data.

3.4 Legal Authorities

If required under Pakistani law or to prevent fraud.

4. Cookies & Tracking Technologies

We use cookies to:

• Enhance user experience
• Save your preferences
• Track website traffic and conversions
• Provide personalized product recommendations

You may control cookies through your browser settings but disabling them may affect website performance.

5. Data Protection & Security

We follow industry-standard practices to secure your data:

• Encrypted website (HTTPS)
• Restricted access to personal information
• Secure data storage
• Regular website security updates

However, no method of electronic storage is 100% secure; we cannot guarantee absolute protection.

6. Customer Rights

You have the right to:

• Request access to your personal data
• Correct or update your information
• Ask us to delete your data (where legally allowed)
• Opt-out of marketing messages at any time

To request any of the above, contact us at:

📩 inforoyalpret@gmail.com
📞 03093111015

7. Order Confirmation, Communication & Marketing Consent

When you place an order on Royal Pret:

• You agree to receive calls/SMS/WhatsApp messages for confirmation
• You may receive automated updates regarding delivery
• You consent to marketing messages unless you opt out

You may opt out by replying “STOP” to any promotional message.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Royal Pret does not knowingly collect information from children under 13.
If such data is mistakenly collected, we will remove it immediately upon request.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be available on this page with a new “Last Updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy:

Royal Pret
📩 inforoyalpret@gmail.com
🌐 www.royalpret.com